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I will likely not go into detail concerning my own stress and anger. Suffice it to state that immediately after numerous hrs on the mobile phone, with a few incredibly useful persons, and visits to a number of Telus merchants, I succeeded in returning the device and cancelling the account.
Feels like an individual dropped the ball on the Optik TV box. I would observe up with them to obtain this sorted out.
Hello RoHo_ and many thanks for your time and effort, our team are going to be content to explore this along with you. We will need additional information relating to your account so we'll mail you A personal concept Soon, thanks!
The folks doing this are certainly not resellers. They're scum and con artists. And they must be prosecuted.
I must retain the services of an electrician and pay for it myself, to go ahead and take cable down from your house and take away it. I presume the neighbor would have to make this happen likewise. The mobile phone cable legally belongs to Telus up until it connects to your house. I feel I will mail them a bill.
I see this as a waste of the month to month bill which I stuck with for three years. I will discontinue it straight away when it my enslavement is finished. This Invoice suggests I owe added $twenty five alarm allow charge and Once i try to get in touch with their 1800 selection I get this message you've qualified for the medical alert bracelet and the lady refused to respectfully allow me to go for Telus customer service the reason that I'm not interested. Named again and picked to bypass the offer then obtain the concept the variety I have dialed has long been adjusted to ___ so I contact that one and get precisely the same health-related inform message, bypass that and the identical information, contact number has been transformed but towards the 1 I dialed they mentioned it transformed to.
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Take note: if The subject is not but included by TELUS Specialist Messaging, You will be provided using a callback selection.
Furthermore, these men and women will not present good explanations of all The prices connected to the choices, nor give selections or proper electronic mail communications.
Irrespective, my recommendation is to NOT do small business with these men and women as they don't seem to be truthful about whatever they are providing, along with the offers / alternatives they declare a customer is ready to receive are, the truth is, Extraordinary misrepresentations of what is really offered.
Sure I tried chat and got related that has a Stay man or woman Nevertheless they informed me I had to connect with. Undecided exactly what the representatives on the chat can assist with.
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Used to be the leader and the reason I have been a faithful Telus custiomer For several years. But This is certainly about to alter!!
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